---
title: Queens Public Library confirms a ransomware attack knocked its network offline across 66 branches | ctxsec
url: https://ctxsec.com/items/queens-public-library-ransomware-network-outage-nov-5
description: "Queens Public Library says a ransomware attack caused a significant network outage affecting all locations. The official outage page still lists the website, QPL Mobile App, on-site computers and digital media services as down, while free Wi-Fi and check-out/return machines have been restored. Branches remain open; renewals are unavailable and late fines are not charged. NYPD and the FBI are supporting the investigation per local reporting; no ransomware group has publicly claimed the attack."
status: "official (Queens Public Library outage page); Wi-Fi and check-out/return machines restored; website, app, on-site computers and digital media still down; no group claimed as of Register coverage Nov 5"
published: 2026-11-07
---

> Queens Public Library says a ransomware attack caused a significant network outage affecting all locations. The official outage page still lists the website, QPL Mobile App, on-site computers and digital media services as down, while free Wi-Fi and check-out/return machines have been restored. Branches remain open; renewals are unavailable and late fines are not charged. NYPD and the FBI are supporting the investigation per local reporting; no ransomware group has publicly claimed the attack.

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official (Queens Public Library outage page); Wi-Fi and check-out/return machines restored; website, app, on-site computers and digital media still down; no group claimed as of Register coverage Nov 5

2026-11-07

### Queens Public Library confirms a ransomware attack knocked its network offline across 66 branches

- **Still down (per QPL):** website, mobile app, on-site computers, digital media services.
- **Restored:** free Wi-Fi at open locations; check-out and return machines.
- Status: `https://connect.queenslibrary.org/`; assistance line (718) 990-0728.

Sources: [Queens Public Library: Network Outage Updates](https://connect.queenslibrary.org/) · [The Register: Queens Public Library battles ransomware (Nov 5)](https://www.theregister.com/cyber-crime/2026/11/05/new-yorks-queens-public-library-battles-ransomware-crims-wi-fi-checkouts-and-website-go-dark/5307796) · [The Record: Queens library ransomware disruptions (Nov 5)](https://therecord.media/queens-library-ransomware-causes-disruptions)